Packaging Advice

Consider Content Size and Packaging Options

  • Under-filled boxes may collapse
  • Overloaded boxes may burst
  • Do not exceed the weight specification of the packaging option you have chosen


  • Boxes are the most commonly used and suitable way to pack your shipment because of the range of sizes and shapes. Ensure you use the appropriate materials and accessories to strengthen and secure them
  • Wooden boxes are especially appropriate for shipping heavier items
  • Heavy-duty, double-layered cardboard is a suitable and cheaper alternative to wood boxes


  • Use cardboard envelopes for lightweight documents
  • Use cushioned, padded or bubble envelopes to carry things like discs, tapes, keys and small electronic parts
  • Do not use envelopes made of fabric

Packaging Quality Matters

  • Do not use damaged containers or boxes
  • Always use high quality wrapping and cushioning/filler materials
  • Consider the strength and durability of your chosen packaging
  • Always remove old labels and stickers when reusing boxes
  • Decorative wrapping is not suitable for shipping

Pack with Care to Protect your Shipment

  • Use cushioning materials to avoid loose contents
  • Fragile items should be well cushioned from all sides
  • Fragile flat items should have protective dividers
  • Protect data and media discs/tapes with cushioning or protective bags
  • Protect edges and sharp points with heavy, well-secured edge protection
  • Use heavy-duty, double-layered cardboard for valuable items
  • "Fragile" and "Handle with Care" stickers are no substitute for careful packaging
  • When shipping wooden boxes, ensure that the corners are correctly protected and that the box is not splintered
  • Keep your packages dry while awaiting pickup


  • Ensure Shipper and Receiver addresses are shown clearly on labels and stickers
  • An extra address label placed inside the package is a good precaution
  • All packages must be sealed, however they may be opened by Customs authorities for inspection